Need help? Have feedback? We want to hear from you!
We invite you to visit our Frequently Asked Questions page before contacting us, as it may answer your questions.
How can I check the status of my order?
Each order will display the status of the order and highlight any tracking numbers if items have been shipped.
When items ship, you will receive an email notification that will contain a tracking number that you can use to track the package with the courier.
So that we may serve you more efficiently, please use the form below.
Give us a call @ 1-833-848-4437 (Toll Free)
Monday to Friday, 9 a.m. to 9 p.m. EST
Saturday and Sunday, 9 a.m. to 6 p.m. EST
Please note due to the increased holiday volume to our Customer Care team we encourage you to complete the online form for a speedy reply.
*For Payment Support only, please call 1-877-919-6949. A Customer Care representative through our payment processor (KIBO/Shopatron) will be available to assist you, Monday to Friday between 8 a.m. to 9 p.m. EST and/or Saturday and Sunday between 8 a.m. to 9 p.m. EST.